Join Us for This 3-Day "Transformative Sales Mastery Intensive" Workshop to Learn the System We Created to Take Our Shops from 2 Million to 9 Million in 36 Months-Ethically.
Implement a Proven Sales System We Have Used to Help 1,000+ Shops.
We Give Your Team the Tools to Communicate Value and Sell With Confidence.
Uncover The Hidden Mistakes Costing You Hundreds Of Thousands In Sales.
Turn Customers Into Long-Term Clients, Who Refer Their Friends & Family.
If your shop doesn’t have a proven sales system, you’re bleeding thousands in lost revenue—every single year. Stop leaving money on the table.
A weak sales process destroys customer trust and kills repeat business. Fix it, or watch profits disappear.
Most shop owners don’t realize the problem—until customers stop returning.
High Attrition Rates: Studies indicate that 50% to 60% of customers do not return to the same independent repair shop the following year.*
New Customer Retention: Approximately 60% to 70% of new customers fail to revisit the same shop within a year.*(rowriter.com)
Advisors struggle to communicate value and build trust.
Most shops lack a proven system to guide advisors through the sales process.
Service advisors miss up-selling opportunities because they’re not confident of what to say.
Without a proven sales process, advisors become reactive instead of consistent and profitable.
Give your team a proven, repeatable system of best practices that boosts sales consistently.
Train advisors to communicate value clearly—so customers see the real benefits.
Fix the costly mistakes that cause shops to lose sales without realizing it.
When advisors have a system, they sell with confidence.
When customers trust your shop, they say “yes” with ease.
Creator of top-performing Service Advisor training programs
15+ years helping shops build high-converting sales systems
Specialist in sales process development & team transformation
Trusted by leading shops across North America
Doris co-leads the Transformative Sales Mastery Workshop, equipping repair shops with proven sales strategies. Her process-driven approach helps advisors sell confidently, build trust, and drive growth—without pressure tactics.
Awarded Top Trainer in the U.S. by Ratchet Wrench Magazine
17+ years in front-line sales, 10+ years in advanced advisor training
10+ Years Advanced Service Advisor Development
17+ years in front-line sales, 10+ years in advanced advisor training
10+ Years Advanced Service Advisor Development
Trained Over 1,000+ Shops & Service Advisor Teams
Known for Building Confidence in Advisors to Sell With Integrity
Owner of Adams Autoworx – Multi-Location Shop Operator
40+ Years in the Auto Repair Industry
Platinum 1 Member – Transformers Mastermind Group
Grew His Family Shop Into a Multi-Million Dollar Business Using Transformers Institute Proven Systems
Multiple profitable locations
High customer satisfaction scores
Great online reviews
Regular staff training
Service Advisors ARO is all over the map.
Are you tired to listening to your phone calls and hearing your potential customer say, Ok, Thanks bye.
Sales slipping through the cracks because advisors weren’t confident presenting value.
Technicians leaving because the work wasn’t being sold consistently.
Owners realizing too late that their best customers had gone elsewhere.
Your best customers are going to another shop.
Equip your team with repeatable, win-win best practices to present value and close more sales.
Advisors love this—they feel great helping people, make more money, sleeping better, with our people-centric approach.
Increase car count, customer satisfaction, and closing rates—ethically and transparently.
Creates harmony between the front and back of the shop—keeping your best staff employed by ensuring work is sold timely and ethically.
Sales Psychology Deep-Dive: Understanding customer buying behavior
Trust-Building Conversations: Creating credibility from the first interaction
Value Presentation: Helping customers see the ‘why’ behind the work
Customer Experience Mapping: Identifying gaps in your shop’s sales flow
Peer Case Studies: Real stories from top-performing shops
Revenue Potential Calculator: See what your shop is leaving on the table
Live Sales Review: Breakdown of real-world advisor conversations
Customer Decision Triggers: What gets customers to say “yes” with confidence
Advisor Success Framework: Building a repeatable sales process that works
Reputation Building: Winning 5-star reviews without asking
Selling Complex Repairs: Giving advisors confidence to present bigger jobs
30-Point Sales Health Check: Spotting the hidden gaps in your sales process
Phone Call Confidence: Mastering the first customer touch-point
Technology for Efficiency: Using tools to speed up sales & operations
Package Presentation (Optional): Structuring multi-service solutions for clarity
Advisor Communication Templates: Proven scripts & talk tracks to close more sales
Developing High-Performing Advisors: Coaching for sales confidence
Performance Metrics That Matter: Tracking what drives sales & trust
Locking in Systems: Making the process stick beyond the workshop
Keeping Customers for Life: Turning first-time buyers into repeat clients
Action Plan for Your Shop: Custom roadmap to implement what you learn
Building Accountability: Getting your team to follow the system
Strengthening Customer Loyalty: Creating lasting relationships (not a points program)
Expert Q&A Session: Get answers to your shop’s specific sales challenges
Whether you run a single location or multiple shops, this is for owners committed to improving sales processes.
You want a system that improves advisor performance and customer trust.
You’re ready to stop leaving sales on the table and create a sustainable, scalable process.
You want the confidence to present work and take care of customers —without feeling pushy.
You’re looking for a system with best practices to follow that produces excellent results.
You want to grow your skills, advance your career, and earn your shop’s trust.
You need to hold your team accountable without micromanaging.
You want to support advisors to present value, increase repeat business and improve your ARO.
You want to improve retention of customers, technicians and service advisors.
Live implementation sessions with real-world applications
Interactive advisor role-play practice
Service performance training based on our proven system
Team Sales Planning Workshop: Aligning your team for success
Comprehensive workbook to take notes
Proven sales guide and word tracks.
Implementation checklists to apply what you learn back at your shop consistently.
Meet successful shop owners and like-minded managers and advisors who are building trusted sales processes.
Learn what's working from peers facing the same challenges as you
Walk away with real insights you can apply immediately.
Full 3-Day Workshop Access
Complimentary snacks & refreshments
Shop Owners Zoom debriefing (60 Min), How to support your Service Advisors to get the most value out of your sales training investment.
Access to Private Transformative Sales Mastery Intensive Alumni Online Community – Continued discussion, Q&A, and peer support.
Workbook & Implementation Guide -Step-by-step strategies and exercises to help you apply what you learn
Exclusive Sales Scripts & Templates – Word Tracks for handling objections, up-sells, and closing deals
Certificate of Completion
– Showcase your dedication to improving your skills
Full 3-Day Workshop Access
Complimentary snacks & refreshments
Shop Owners Zoom debriefing
(60 Min), How to support your Service Advisors to get the most value out of your sales training investment.
Access to Private Transformative Sales Mastery Intensive Alumni Online Community –
Continued discussion, Q&A, and peer support.
Workbook & Implementation Guide -Step-by-step strategies and exercises to help you apply what you learn
Exclusive Sales Scripts & Templates – Word Tracks for handling objections, up-sells, and closing deals
Certificate of Completion
– Showcase your dedication to improving your skills
$250 Off Transformers Summit 2025.
5+ Advisors: Contact us for custom Team pricing
6 Shop Owners Only
Full 3-Day Workshop Access
Complimentary snacks & refreshments
Shop Owners Zoom debriefing
(60 Min), How to support your Service Advisors to get the most value out of your sales training investment.
Access to Private Transformative Sales Mastery Intensive Alumni Online Community –
Continued discussion, Q&A, and peer support.
Workbook & Implementation Guide -Step-by-step strategies and exercises to help you apply what you learn
Exclusive Sales Scripts & Templates – Word Tracks for handling objections, up-sells, and closing deals
Certificate of Completion
– Showcase your dedication to improving your skills
$500 Off Transformers Summit 2025
In-Bound Phone Call Evaluation - 10 Call Evaluations by our experts who listen, analyze, and break down your team’s real sales calls, identifying missed revenue, weak closes, and lost trust signals. ($797 Value)
Personalized One-on-One Action Plan Review for Shop Owners - (30 Minutes) Post Training feedback from our award winning sales trainers regarding your implementation strategy. ($697 Value)
The workshop will take place at: Woolley’s Classic Suites 16450 E 40th Circle, Aurora, CO 80011 Direct: 720-590-5208 This location was selected for its convenience, comfort, and proximity to Denver International Airport, ensuring an optimal learning and networking environment.
Yes, we’ve arranged exclusive discounted room rates for workshop attendees: $169 per night for a King Suite at Woolley’s Classic Suites.
Limited Room Block – Book by March 26th. Rooms are first-come, first-served, and availability depends on the hotel’s bookings. We recommend reserving your room as early as possible to guarantee your stay.
➡️ To book, call Woolley’s directly at 720-590-5208 and mention the Transformers Institute Room Block.
If you need any assistance with your booking, feel free to reach out—we’re here to help!
We encourage bringing multiple advisors and managers. See our team packages for group discounts.
Full 3-day workshop access, all materials, resources and Coffee and H20.
We offer a 100% satisfaction guarantee. If you attend, engage, and don’t find the workshop valuable, we’ll refund your registration.
A Proven Sales System Built From Real-World Data
Confident Advisors Who Can Present Value and Close More Work
Loyal Customers Who Trust Your Shop and Return
Consistent Sales Growth Without Guesswork
Lost Sales Every Day From Missed Opportunities
Technicians Leaving Because Work Isn’t Being Sold
Customer Trust Eroding Without You Realizing
Falling Behind Shops That Have Built Stronger Sales Processes
No hoops. Just show up, engage, and see the value—or we’ll make it right.
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